Ledger.com/Start® | Getting Started — Ledger Support™

kamm

— 3 min read

Ledger.com/Start® is the official support and onboarding portal for Ledger hardware wallets, including the Ledger Nano S Plus and Ledger Nano X. This page is designed to guide users through securely initializing their devices, installing Ledger Live, and managing cryptocurrencies safely. By following the official instructions, you can protect your crypto assets from hacks, malware, and phishing attempts.

1. What is Ledger.com/Start®?

Ledger.com/Start® serves as the central hub for Ledger users, providing:

  • Step-by-step instructions for setting up new wallets
  • Guidance for restoring existing wallets using recovery phrases
  • Downloads for Ledger Live (desktop and mobile)
  • Access to Ledger Bridge if needed
  • Security tips and official support documentation
Using this official portal ensures that you only download authentic Ledger software and follow verified setup procedures.

2. Unboxing Your Ledger Device

Before beginning the setup, check your Ledger package:

  • Ledger device (Nano S Plus or Nano X)
  • USB cable
  • Recovery sheet for 24-word recovery phrase
  • Instruction booklet

Tip: Only use official packaging to prevent counterfeit devices.

3. Connecting Your Ledger Device

  1. Connect your Ledger device to a computer using the included USB cable.
  2. For Ledger Nano X, you can also connect via Bluetooth to mobile devices.
  3. The device will power on and display a welcome screen.
Never connect your Ledger to untrusted computers or public USB ports.

4. Visiting Ledger.com/Start®

  1. Open your browser and navigate to https://www.ledger.com/start
  2. Select your Ledger device model.
  3. Download Ledger Live for your platform (desktop or mobile).

Ledger Live is required to manage cryptocurrencies, update firmware, and interact with DeFi and NFT platforms.

5. Initializing Your Ledger Wallet

You have two options when starting:

  1. Set up as a new device – Creates a fresh wallet
  2. Restore wallet – Restores an existing wallet using a 24-word recovery phrase

Step-by-step initialization:

  • Set a PIN code: Choose a secure PIN on the device.
  • Write down the 24-word recovery phrase: Use the recovery sheet provided. This phrase is crucial for wallet recovery.
Keep your recovery phrase offline and never share it. Losing it may result in permanent loss of funds.

6. Installing Ledger Live

Ledger Live is the official companion app for your Ledger device.

Steps to install:

  1. Open the Ledger Live installer downloaded from Ledger.com/Start®
  2. Follow on-screen instructions for your operating system
  3. Open Ledger Live and select Get Started
  4. Connect your Ledger device and follow prompts

Ledger Live Features:

  • Add and manage multiple cryptocurrency accounts
  • Send and receive cryptocurrencies securely
  • Monitor portfolio balances in real-time
  • Update Ledger device firmware
  • Access DeFi, staking, and NFT platforms

7. Adding Cryptocurrency Accounts

  1. Open Ledger Live → Accounts → Add Account
  2. Select the cryptocurrency to manage
  3. Confirm the account on your Ledger device
  4. Repeat to add more accounts
Ledger supports thousands of cryptocurrencies, including Bitcoin, Ethereum, and many ERC-20 tokens.

8. Sending and Receiving Crypto

Receiving crypto:

  • Click Receive in Ledger Live
  • Select the account
  • Verify the wallet address on the device before sharing

Sending crypto:

  • Click Send in Ledger Live
  • Enter the recipient’s address and amount
  • Confirm the transaction on the device
Always verify addresses on the Ledger device to prevent malware from redirecting funds.

9. Security Best Practices

  • Download Ledger Live only from Ledger.com/Start®
  • Keep your PIN code and recovery phrase secure
  • Regularly update device firmware and Ledger Live
  • Only connect Ledger devices to trusted computers or mobile devices
  • Never share recovery phrases with anyone
Following these practices ensures your crypto remains protected from theft or loss.

10. Accessing Ledger Support

Ledger.com/Start® also links to Ledger Support™, where you can:

  • Access FAQs and troubleshooting guides
  • Find tutorials for advanced features (staking, DeFi, NFTs)
  • Submit support tickets for device or software issues
Official support ensures that any issues you face are handled safely and securely.

11. Conclusion

Ledger.com/Start® is your official gateway to securely initializing and managing a Ledger hardware wallet. From unboxing to sending your first crypto, the portal provides all the tools and instructions you need. By following Ledger’s official setup steps and best practices, you can confidently manage your digital assets and keep your crypto secure.

Start your crypto journey today with Ledger.com/Start® and enjoy full control over your digital assets with maximum security.

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